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March 2021

Viewing posts from March , 2021

Transport for Wales ‘Boarding Pass’ Service

Capacity Management During the Pandemic & Beyond

As the second wave of COVID-19 took hold in 2020, in response to shifting COVID-19 social distancing measures and recommendations, Transport for Wales (TfW) identified the need for a ‘boarding pass’ style solution to increase customer confidence and enable people to Travel Safer by maintaining social distancing on their rail services. Cost and speed of deployment (within 2 months) were both critical and the solution needed to work parallel with incumbent ticket issuing systems as part of TfW’s critical technology infrastructure.

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