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Transport for Wales ‘Boarding Pass’ Service

Capacity Management During the Pandemic & Beyond

As the second wave of COVID-19 took hold in 2020, in response to shifting COVID-19 social distancing measures and recommendations, Transport for Wales (TfW) identified the need for a ‘boarding pass’ style solution to increase customer confidence and enable people to Travel Safer by maintaining social distancing on their rail services. Cost and speed of deployment (within 2 months) were both critical and the solution needed to work parallel with incumbent ticket issuing systems as part of TfW’s critical technology infrastructure.

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Smart-train Hardware Demonstration

Smart-train Automatic Passenger Counting & Occupancy Management

Smart-train provides accurate real-time Automatic Passenger Counting (APC) and vehicle status information, delivering a range of transformative customer experience, operational and commercial benefits to the rail industry.

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iLIDS Research – Part 1

Capturing and sharing accurate train consist information:

‘iLIDS’ stands for ‘Interactive Locations and Intelligent Digital Signage’. It is part of the Department for Transport’s £9m Innovate UK ‘Accelerating Innovation in Rail’ programme under which Enable iD, The Rail Safety and Standards Board (RSSB), Arriva UK Trains and research partners the University of Surrey are researching, developing and testing new technology to improve information, safety and accessibility on railway station platforms.

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